Refund policy
- Made-to-Order Items: All orders are made-to-order and therefore cannot be returned or exchanged unless defective or damaged upon arrival.
- Defective or Damaged Items: If you receive a defective or damaged item, please contact us immediately for a replacement or refund at no extra cost.
- Non-Returnable: Due to the nature of made-to-order items, returns, and exchanges are not accepted for reasons other than product defects or damages.
- Refunds: Refunds for defective or damaged items will be issued to the original payment method.
- Customer Satisfaction: Our priority is your satisfaction. If you have any concerns or questions about your order, please don’t hesitate to contact us.